Monday, March 05, 2007

DST Causes Headaches

IT pros battle clock and code in time change
Erica Ogg, CNET News.com March 5, 2007
Retrieved from CNET Tech News
http://news.com.com/IT+pros+battle+clock+and+code+in+time+change/2100-1011_3-6164152.html?tag=nefd.lede

I found the IS News presentation on how daylight savings time (DST) is causing technology problems to be very interesting. I found this article on CNET News that talks about some of the specific problems businesses and individuals are facing. As the IS News presenter stated DST will begin three weeks earlier this year and it will also end one week later than usual. To deal with this change many software makers, including Microsoft, are providing patches which will update the clocks of computers and mobile devices automatically. This sound like the perfect solution to the problem, but in actuality many business and consumer electronic users are complaining that the process of installing the patches is complicated and time-consuming. In fact, some are resorting to updating each device manually. To combat the complaints companies, including Microsoft, are releasing new patches this week in response to customer feedback.

Reading this article I found myself wondering why software companies did not prepare earlier for this problem. This decision regarding DST was made over a year ago. Also, I think it is great that they are coming out with more consumer-friendly devices this week, but what I want to know is why they did not come out with consumer-friendly devices in the first place. In the article Microsoft admitted that their instructions for updating are quite lengthy and that they are not intuitive. Also, instructions for updating keeping changing and they vary depending on the type of user. It seems like the software companies planned poorly and so now they are coming up with eleventh hour solutions. In this case it appears that doing things at the last minute is not cutting it.

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