Steven Cooper

1. What is the first question the CEO asked Steven Cooper to answer?
He asked Steven if they were spending too much money on IT?

2. Why is this question so hard to answer?
Are we spending too much money on IT is difficult to answer, because the benefits of IT are hard to measure and gauge how effective it is. The value of IT lies in the perception of the persons using it.

3. How do you value information?
The importance of developing a valuing system for information is crucial. Right now, there isn't a value system to account for information. Steven Cooper believed that a quantitative measure for information should be used to know the value of information.

4. Who really owns your information?
The government owns your information. Credit bureaus own your information. Companies you do business with owns your information. That is why I get tons of credit card applications and refinancing junk in the mail. I hate that crap. Other companies sharing your info with other companies.....total BS!!!! Sorry, it just annoys me.

5. Describe the information supply chain.
In an info supply chain, we must collect data. The data is converted into usable and understandable information. Then, the information is distributed to the users. Finally, the information is used in making decisions.

6. What was the big problem the Red Cross IT team came across?
The major problem the Red Cross IT team had was a lack of distributing the information to all users or in this case their whole team. Information was not received or not timely enough to be effective.

7. What do I think about the job the Red Cross did during Hurricane Katrina?
I believe the Red Cross handled the Hurricane situation well. But of course, improvements can be made. They weren't as prepared as they thought, but how could they be they never faced something like this before. A whole city under water.