Steve Cooper

Are we spending too much money on IT?

He implies, there was a gap that existed among most of the leader ship of board of government members of red cross, between the amount of money being spent and a tangible visible recognition of what it's being spent on. By this he means its hard for people to put value on information.

Who's own your personal information??
Equifax, trans union and experian which are the largest credit agencies in the U.S.