What is the first question the CEO asked him to answer?
Steven, are we spending too much money on IT?
Describe why this question is very hard to answer
This question is hard to answer because you can not see what you are spending money on. So, this makes it harder to perceive the value of IT. You can easily perceive the value of a dollar bill because you can see it.
How to value information?
Steven felt that it is very important to figure out a way to value information in the near future. Currently, information does not appear on a company’s balance sheet, but Steven felt that we have to figure out a quantitative measure for information so that we can list it on the balance sheet and thus, know its value.
Who owns your information?
Everyone owns your information. Know one owns their own information.
Describe the information supply chain (information systems that are designed to manage information, collection manufacturing distribution)
The first step in an information supply chain is to capture data. Next that data is transformed in some way so that it becomes usable and understandable to the user and audience. The next to steps in the information supply chain are to transport the information and distribute the information. The final step is to present the information in such a way that the consumer can understand and use it.
What is the main problem the Red Cross IT team ran into?
The major problem that the Red Cross IT team ran into during hurricane Katrina was that they need to share information between all there different employees, but the infrastructure that they needed to do this was gone.
What do you think about the job they did during the hurricane Katrina?
I can understand that the Red Cross did not move in sooner because they get a lot of money from the government do they did not want to make the government mad at them. However, I feel that this is a poor excuse as to why they did not move in sooner to help people. However, I think that they did handle their IT problem very well.
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