This is the first question i asked so i did a little research. Because why should we sit there and listen to someone for 40 minutes if he really has nothing to say. In this case though he is a fairly interesting character and is fairly interesting to listen to.
Here's a couple articles about the man himself....
http://www.redcross.org/pressrelease/0,1077,0_287_5308,00.html
http://www.computerworld.com/databasetopics/data/story/0,10801,72930,00.html
The first question he asked was if we (ARC) were spending too much money on IT?
It is such a hard question to answer because its hard to distinguish the amount of money being spent and not being able to recognize what its really being spent on. Like we have learned information has certain criteria it must meet in order to be applicable. I'm sure as you get more towards an executive level this criteria only becomes larger and more complicated. Interesting guy though but not too smooth with the microphone.
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Interesting Research. Business thinking: study cost-effectively. :) Hopefully you find value that is worth cost.
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